Quarterly Newsletter - March 2025

Thank you, Shelbi.

To our past IHAMA president Shelbi Spurgeon - thank you! Congratulations on your new role!

Patient Access Week

PAW for 2025 will begin March 30th and go through April 5th. We look forward to seeing how we celebrate our Patient Access team members!

Meet our NAHAM Regional Delegate Yelena M. Mejia, MS

- Director of Access to Care & Navigation at RUSH University in Chicago, IL. - Oversees the contact centers for Primary Care, Behavorial Health, Physician Referral, Care Navigation, and centralized Nurse Triage and Rx refill teams - Over 20 years of healthcare experience - A part of NAHAM for over 10 years - Currently serves on the Industry Standards Committee

2024 IHAMA Fall Conference Recap

Date: September 20, 2024 Location: Eskenazi Health, Rapp Conference Center, 720 Eskenazi Ave, Indianapolis, IN 46202

Key Presentations

Jon Collier
AI's Role in Empowering Healthcare
Ann Lundy and Dr. Jerra Sharp
The Critical Role of Federally Qualified Health Centers
Phillip Quick
National Association of Healthcare Access Management
Your Indiana resource for all things Healthcare Access